Wednesday, May 12, 2010

The British elections

"Like the headmaster and two prefects." - George Bartlett
A comment made by the son of an old friend after viewing the debate between Gordon Brown and his young challengers. Now the prefects are in office. Brown looked happy for the first time in months, leaving No. 10.

Thursday, May 6, 2010

Medical life

"You must bring your medical documents with you to the consultation." - a Berkeley clinic's instructions to patients
Having spent the day corralling the various documents, I wondered why the clinic - and others like it - are running a decade or more behind in the way they transact business. If my design firm did things like this, we would cease to exist. I was told this evening that Kaiser does otherwise. If so, more power to them. Yet there's no reason why the clinics in a community like Berkeley couldn't organize themselves as a synthetic health-delivery organization, using off-the-shelf software and technology. All the doctors know each other, but the fax is as far as they go. It's amazing. It's also deplorable.